After Hours

Welcome to After Hours, the Rank + File weblog covering the consumerization of enterprise IT.

Rank + File offers essential intelligence for CIOs and IT leaders on the technology their users bring inside the organization, by hook or by crook.

  1. Enterprise IT quality suffers because it operates in a closed system

    cosupport reblogs from 37signals: The End of the IT Department

    “The problem with IT departments seems to be that they’re set up as a forced internal vendor. From the start, they have a monopoly on the “computer problem” – such monopolies have a tendency to produce the customer service you’d expect from the US Postal Service. The IT department has all the power, they’re not going anywhere (at least not in the short term), and their customers are seen as mindless peons. There’s no feedback loop for improvement.”

    (emphasis added by Rank & File.)

  2. So iPad file management is a work in a progress…

    stantonjones:

    “The default way on the iPad for moving files in and out is a Rube Goldberg nightmare…” http://t.co/40joYjV via @chris_loope #cio

    (Source: stantonjones)

  3. Davos technology chat

    Fun, provocative chat between Robert Scoble and Forrester CEO George Colony at Davos. Less an interview than lively discussion, Scoble gracefully but firmly pushed Colony as he speculated about the future and past of the cloud, Google, Microsoft, and Apple.

    Scoble can be an astute analyst himself, as he has an excellent memory for numbers and frequent, unguarded access to the people who build the technology the world uses.

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